Interviewing Skills for Supervisors & Managers
Interviewing is a key aspect to finding the right candidate. Good interviewing skills can make the difference between hiring a productive employee versus hiring a problem employee. This workshop will explore identifying the ideal candidate, reviewing red flags and preparing for all stages of the interview process. Scenario based training will be included to drive concept into practical application.
Communication & Developing Your Departmental Culture
How you craft your departmental culture will determine the ultimate success of your department. The workshop will provide participants with effective communication skills and will teach them how to recognize the roadblocks to communication. Supervisors and managers will learn the seven components to help effectively build credibility and define their own communication style as well as that of their staff members. Scenario based training will be included to drive concept into practical application.
Managing Employee Performance & Goal Setting
Managing employee performance starts with setting expectations. HR Professionals typically ranked employees in (3) three categories: Top Performers, Meets Expectations Performers and Poor Performers. This workshop will demonstrate how to coach Meets Expectations Performers up to Top Performers. It will set expectations through the mechanism of culture. Supervisors and managers will learn how to manage their employees during the employee life cycle. Common HR polices will be reviewed against the backdrop of employee performance. Scenario based training will be included to drive concept into practical application.
We will explore the basic tenets of this federal statute, intermittent FMLA and ways to curb FMLA abuse. Scenario based training will be included to drive concept into practical application.
Next Level Leadership Series: 6 “Must Haves” Every Supervisor Needs To Be Successful
How many times have supervisors and/or managers received promotions because they do a great job? Hundreds of thousands of times, and those promotions are well deserved. But what about all of the other important practices a supervisor/manager needs to know in order to be a leader to his/her staff and a leader in the organization?
This (2) two-day workshop is designed for anyone that wants to increase their leadership competencies, wants to move into management, or anyone who has been in the position of management but feels like they don’t quite have a handle on all of the other managerial responsibilities.
- Selecting the Right Talent
- Developing Talent
- Understanding Policy vs. Practice
- Staff Meeting Protocols
- Writing Performance Reviews that Move the Needle on Employee Performance
- Proper Documentation of Discipline
- Recognizing and Understanding Employment Laws
- Rewarding and Retaining Staff
Scenario based training will be included to drive concept into practical application.